UKG Pro
Enterprise HCM
UKG Pro is the enterprise-grade HCM running tens of thousands of employees end-to-end — HR, talent, payroll, performance. AI turns it from a system of record into a system of foresight.
AI implementations
- Predictive talent analytics — flight-risk modeling, internal-mobility recommendations, succession planning grounded in 24+ months of employee history.
- AI-driven engagement — sentiment analysis on pulse surveys + 1:1 notes, surfacing morale issues before they show up in attrition.
- Generative HR copilot — natural-language policy lookup, performance-review drafting, and compensation-band guidance for managers.
- Compensation intelligence — pay-equity audits and market benchmarking refreshed continuously, not annually.
Benefits
- Better hires, kept longer — measurable improvement in 1-year retention by acting on risk signals before exit interviews.
- Manager leverage — HR partners scale 3-5× by automating routine policy, comp, and review interactions.
- Equity, by default — pay-gap drift caught the day it appears, not at year-end.
Primary stakeholderCHRO · CPO
UKG Ready
Mid-market HR + Payroll
UKG Ready is the unified HR, payroll, talent, and time platform built for mid-market employers. AI lifts it out of "necessary plumbing" and into a competitive advantage for resource-constrained teams.
AI implementations
- Auto-payroll preflight — anomaly detection on hours, deductions, and tax calculations before each run, flagging only what needs human eyes.
- AI-driven compliance checks — continuous scanning against federal, state, and local wage-and-hour rules; auto-generated audit trails.
- Smart onboarding — generative agent that builds personalized 30/60/90 onboarding paths based on role, location, and union status.
- Conversational employee self-service — payslip explainers, time-off forecasting, and benefits Q&A in plain English.
Benefits
- Payroll runs that just work — error rate near zero with continuous validation instead of post-mortem corrections.
- Compliance without a department — mid-market HR teams operate with enterprise-grade rigor.
- HR ticket volume drops — self-service copilot resolves 60-80% of routine employee questions.
Primary stakeholderVP People · Controller
UKG Dimensions
Advanced WFM
Dimensions is the modern workforce-management platform — scheduling, time, attendance, leave — for industries where labor is the largest cost and the most volatile lever. AI is its native language.
AI implementations
- AI-powered scheduling — demand-aware shift generation that balances service level, employee preference, fatigue rules, and cost-to-serve simultaneously.
- Predictive labor demand forecasting — Prophet + LSTM ensemble trained on traffic, weather, sales, census; refreshed daily.
- Overtime drift agent — surfaces OT spikes 2-4 weeks before payroll, with redistribution recommendations posted to UKG on approval.
- Fatigue & safety modeling — flags shift sequences likely to drive accident or quality incidents.
Benefits
- 5–10% labor recovery — proven across services, healthcare, manufacturing, and retail.
- Fill-rate lift, on the same headcount — 4–6 points from cross-training pools and demand-aligned scheduling.
- Schedules employees actually want — preference + AI optimization beats rules-based templates on retention.
Primary stakeholderCOO · VP Ops · Plant Manager
UKG Workforce Central
Legacy WFM
Workforce Central is the on-prem and hybrid platform still running large parts of the Fortune 1000. AI is how you modernize without a rip-and-replace migration on day one.
AI implementations
- AI-driven data analytics layer — extract WFC time-and-attendance signals into a modern data fabric (Datasphere / Databricks / Snowflake) and run the same models you'd run on Dimensions.
- Process automation agents — exception handling for missed punches, manager approvals, and timecard adjustments resolved without ticket queues.
- Migration intelligence — analyze 5+ years of WFC history to design the cleanest possible Dimensions transition path.
- Compliance retro-checks — AI scans historical timecards for wage-and-hour exposure before it becomes a class action.
Benefits
- Buy time, gracefully — extract value from WFC for 18-36 more months while planning a controlled migration.
- De-risk the upgrade — go live on Dimensions with a model already trained on your real labor patterns.
- Hidden liabilities surfaced — historic compliance issues found and corrected proactively.
Primary stakeholderCIO · CHRO · Migration PMO